Shipping Policy

At Apheliox, we are committed to delivering your order safely and efficiently across Ireland.

Processing Time

All orders are processed within 1–3 business days (Monday to Friday). Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Once your order has been processed, estimated delivery time is 7-20 business days within Ireland. Please note that delivery times may vary depending on demand, location, and courier delays. Estimated delivery times are not guaranteed but we always aim to deliver as quickly as possible.

Shipping Costs

We offer various shipping methods on all orders within Ireland.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to factors beyond our control such as customs processing, weather conditions, or courier disruptions.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

If your package is lost or arrives damaged, please contact us and we will work with the courier to resolve the issue.

Customs & Duties

If your order is shipped from outside the European Union, it may be subject to import duties, taxes, or VAT upon arrival in Ireland. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping, please contact us at apheliox.business@gmail.com and we will be happy to assist you.